Terms & Conditions

Odysseus Education

Effective Date: 1 July 2025
Last Updated: 6 February 2026

These Terms and Conditions (“Terms”) govern the provision of services by Odysseus Education (“we,” “us,” or “our”) to individual clients and institutional partners (“you,” “your,” or “Client”).

By booking, purchasing, or engaging with our services, you agree to be bound by these Terms.

1. Services Provided

Odysseus Education provides paid services including, but not limited to:

Personal tutoring and academic mentoring (including support related to neurodiversity, postgraduate applications, academic careers, and study abroad preparation)
Consultancy services for universities, organisations, and educational providers (including training, policy review, inclusion strategy development, and advisory services)

Specific services, deliverables, timelines, and fees will be agreed in writing prior to commencement.

2. Eligibility and Client Responsibilities

Individual Clients (Tutoring & Mentoring)

You confirm that:

The information you provide to us is accurate and complete
You will engage respectfully and professionally
You understand that tutoring and mentoring provide guidance and support, not guaranteed academic or career outcomes

You remain responsible for:

Meeting institutional deadlines
Submitting your own academic work
Ensuring compliance with your university’s academic integrity policies

Odysseus Education does not complete assessed work on behalf of students.

Institutional Clients (Consultancy)

Institutional clients agree to:

Provide accurate and timely information necessary for consultancy work
Facilitate reasonable access to relevant stakeholders and documentation
Use consultancy recommendations responsibly and within applicable legal frameworks

3. Fees and Payment

All fees will be clearly communicated and agreed in advance.

Payment terms (including deposits, instalments, or invoicing schedules) will be set out in writing.
Unless otherwise agreed, invoices are payable within [14/30] days of issue.
Services may be suspended if payment is not received within the agreed timeframe.

All fees are exclusive of applicable taxes unless stated otherwise.

4. Cancellations and Rescheduling

Tutoring Sessions

Clients must provide at least [24/48] hours’ notice to reschedule a session.
Sessions cancelled with insufficient notice may be charged in full.
Repeated cancellations may result in termination of services.

Consultancy Services

Cancellation terms for consultancy projects will be specified in the service agreement. Where work has commenced, fees for completed work and committed time remain payable.

5. Confidentiality

Confidentiality is central to our work.

We will treat all personal and institutional information shared with us as confidential, except where:

Disclosure is required by law
There is a risk of serious harm
You have provided explicit consent to share information

Clients also agree not to disclose proprietary materials, training content, or strategic documents provided by Odysseus Education without written permission.

6. Intellectual Property

All materials created by Odysseus Education—including training materials, reports, frameworks, templates, and written guidance—remain our intellectual property unless otherwise agreed in writing.

Clients are granted a non-transferable, non-exclusive licence to use materials for their personal or internal institutional purposes only.

Materials may not be reproduced, distributed, or commercially reused without prior written consent.

7. No Guarantee of Outcomes

While we provide high-quality, research-informed support and consultancy, we do not guarantee:

Admission to academic programmes
Employment or academic appointments
Institutional policy adoption
Specific academic results
Funding or scholarship awards

Outcomes depend on multiple external factors beyond our control.

8. Professional Boundaries

Odysseus Education provides educational support and consultancy services. We do not provide:

Legal advice
Medical or clinical services
Immigration advice
Psychological therapy

Where appropriate, we may recommend that clients seek specialised professional services.

9. Limitation of Liability

To the fullest extent permitted by law:

Odysseus Education shall not be liable for indirect, incidental, or consequential losses.
Our total liability arising from any service engagement shall not exceed the total fees paid for that specific service.

Nothing in these Terms excludes liability for fraud, wilful misconduct, or any liability that cannot be excluded by law.

10. Termination

Either party may terminate services in writing.

We reserve the right to terminate services immediately if:

There is abusive, discriminatory, or inappropriate conduct
Payment terms are repeatedly breached
There is misuse of materials or services

Fees for work completed up to the termination date remain payable.

11. Data Protection

Personal data will be processed in accordance with our Privacy Policy. By engaging our services, you acknowledge that you have read and understood our Privacy Policy.

12. Amendments

We may update these Terms periodically. The most current version will be available on our website. Continued use of our services constitutes acceptance of any updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

14. Contact

For questions regarding these Terms and Conditions, please contact:

Odysseus Education
Email: info@Odysseus-Education

Odysseus Education exists to remove barriers—not create uncertainty. These Terms are designed to ensure clarity, fairness, and mutual respect in all professional relationships.